Abstract
In an organisation, secretaries, in addition to the roles enumerated above, attend to administrators, staffs, customers. These categories of persons attended to by secretaries are referred to, in this research, as customers in a general sense. Customers are those who receive the an organisation’ services from secretaries. For the present study the term “secretary” refers to any person who possesses a mastery of stenography, word-processing, and computer operations skills. In an organisation, this means specifically that the secretary must cover those aspects of service like attending to the needs of customers and is expected to perform to standards that are precise and measurable so that customers can judge by themselves whether or not their expectations are being met.
ABSTRACT
Three types of sachet water samples and three types of borehole water samples all from Owerri...
ABSTRACT
This study investigated the effect of cartoons on pupils’ interest and achievement in environmental education (EE) in Basi...
Background of the study
Over the past decade, there has been a spectacular increase in the usage...
EXCERPT FROM THE STUDY
Measuring the financial performance of insurance companies has therefore gained significant atten...
ABSTRACT
The survey research design was adopted to determine whether the financial management practices of small firms i...
Abstract
Family planning is an important preventive measure against maternal and chil...
ABSTRACT
This study was undertaken in order to gain an insight on the knowledge and attitudes of the AUN community towards Down syndrome,...
ABSTRACT
This project basically examine the language of gender discrimination in African literary works with special ref...
Institutions across the country are having a constraint on course allocations for the lecturers by using manual allocation process, which is relati...
ABSTRACT
Diabetes mellitus is a metabolic disorder which affects about 346 million people globally. Synthetic antidiabetic agents are exp...